1101 - Enhancing the Success of a Dental Practice Through Patient Satisfaction
Author/Editor: Tina Calloway, CDA and Linda Curtis, CDA, CDPMA
This course focuses on the importance of patient satisfaction to the success of a growing dental practice. One way to achieve this is through a Treatment Coordinator (TC). A TC can aid in effective communications between the dental team members, outside labs and suppliers, and the patient. A TC also offers specific dental expertise and leadership in the dental office. Using a case study format, this course offers examples of how a TC can help in gaining treatment plan acceptance and accomplish a more favorable outcome, resulting in increased patient satisfaction and referrals.
CE Credits: 1
Original Release Date: 2011; Review Date: 2020; Next Review: 2023