1101 - Enhancing the Success of a Dental Practice Through Patient Satisfaction

Author/Editor: Tina Calloway, CDA and Linda Curtis, CDA, CDPMA

This course focuses on the importance of patient satisfaction to the success of a growing dental practice. One way to achieve this is through a Treatment Coordinator (TC). A TC can aid in effective communications between the dental team members, outside labs and suppliers, and the patient. A TC also offers specific dental expertise and leadership in the dental office. Using a case study format, this course offers examples of how a TC can help in gaining treatment plan acceptance and accomplish a more favorable outcome, resulting in increased patient satisfaction and referrals.

CE Credits: 1
Original Release Date: 2011; Review Date: Currently Under Review


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