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Articles

Building Patient Relationships

The field of dentistry is unlike any other field of medicine in that it is completely built on relationships. The business assistant is usually the first person that a patient comes into contact with, either by phone or in person. How are you cultivating the relationships that you have with your patients? With the recent changes to insurance coverage, as well as the increasing competition from more dental practices, how can you ensure keeping your current patient base and continuing to add patients? Let’s look at some simple ways to build relationships with patients.

Tuesday, December 2, 2014/Author: Anonym/Number of views (2263)/Comments (0)/
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A Hidden Gem

Last summer I attended a small, local continuing education course put on by Dentsply. I was working toward my ADAA Fellowship award at that time and took advantage of this morning meeting. The theme of this course was dental implants, care and maintenance and was designed for hygienist and assistants. The speaker talked about an organization that I had never heard of. Come to find out, I’ve not found many people who have. The organization I learned about that day is the Association of Dental Implant Auxiliaries (ADIA) a component of the International Congress of Oral Implantologist (ICOI). The ADIA is an organization that is open to all office manager or clinical team members.
Tuesday, December 2, 2014/Author: Tija Hunter, CDA, EFDA, CDIA, FADAA/Number of views (2242)/Comments (0)/
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Nita Bramble-Former ADAA 8th District Trustee

Hastings resident, Nita Irene Bramble, 87, died Friday, March 7, 2014 at Mary Lanning HealthCare, Hastings, Nebraska.
Tuesday, December 2, 2014/Author: ADAA ADAA/Number of views (1991)/Comments (0)/
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Call for Officer/Trustee Nominations and Council Member Volunteers

The American Dental Assistants Association is planning for the future and requests your assistance in nominating potential leaders for the coming year. All of us probably know an ADAA member who is highly motivated, organized, and thoughtful with a passion for dental assisting and the ADAA. These are all qualities that are necessary for successful leaders.
Tuesday, December 2, 2014/Author: ADAA ADAA/Number of views (6370)/Comments (0)/
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Do You Remember Your Dental Assisting School Experience?

As a displaced survivor of Hurricane Katrina, I like many others had been thrown in a situation where our lives as we knew it had been destroyed. I had invested 30 years to teaching, 25 of those years were with special needs children. I worked with a multidisciplinary team consisting of a school psychologist, educational diagnostician, speech therapist, social worker, physical therapist and occupational therapist. My job as an adapted physical education evaluator was to evaluate and recommend placement in the least restrictive environment. That was my day job. Most teachers had second and sometimes third jobs outside of teaching to make ends meet. At one of my regular dental appointments, my dentist’s receptionist had to leave because of illness and he did not have anyone to answer the phones and greet his patients. I volunteered to help him out and was asked if I could continue after school.
Tuesday, December 2, 2014/Author: Yvonne Evans RDA, BS, FADAA/Number of views (4892)/Comments (0)/
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